Gyeonggi-do promotes establishment of ‘business automation (RPA) system’ to improve work efficiency – Gyeongin Daily

– “Simple and repetitive tasks are now left to artificial intelligence”
– Transform simple and repetitive administrative and public tasks into a creative and innovative work-intensive system by automating them.
– We plan to develop 7 work automation tasks by discovering tasks for all departments.
– Promotion of automation in areas such as transportation, environment, construction, and autonomous legal affairs

[경인매일=최승곤기자] As early as November, Gyeonggi Province will introduce a ‘Robotic Process Automation (RPA) system’ in which simple and repetitive administrative tasks are automatically processed by an artificial intelligence (AI) program.

The business automation (RPA) system is based on cutting-edge technologies such as artificial intelligence, and the program automates tasks by entering repeated processing procedures for each task. For example, certain procedures (processes) that handle simple and repetitive tasks, such as processing civil servants on duty or organizing data, are automated through programs to increase work efficiency and speed. It is being introduced by private companies and some local governments, and this is the first time it is being introduced in Gyeonggi Province.

The province will select a service company to operate the business automation (RPA) system in June and proceed with building business automation (RPA) for seven of the tasks selected by Gyeonggi Province. Previously, the province conducted a demand survey and self-discovery for all departments to discover 26 tasks for a total of 14 departments. The final 7 will be finalized through internal review of construction adequacy and effectiveness, selection of business operators, and consulting.

The areas targeted for automation construction include transportation, environment, construction, and autonomous legal affairs, and the plan is to utilize it for actual work as soon as the RPA construction is completed by November.

Lee Hee-jun, head of Gyeonggi-do Planning and Coordination Office, said, “By establishing a work automation system, Gyeonggi-do will be able to become the center of digital change and innovation in work methods, both in name and reality.” He added, “Employees will be able to focus the time saved by automated work methods on creative and innovative work. “We look forward to providing significantly improved provincial government services to the residents of the province,” he said.

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